Tech Help from James

How we meet

Three easy ways to get help.

Pick whatever is most comfortable for you.

$75 an hourMy neighbor rate, the same whichever way we meet.

I'll come to your home in the Inner Richmond or nearby and work on your own devices, right where you use them.

Bring your phone or laptop to my place in the Inner Richmond. Baxter will probably come say hello.

We talk on a video call and I walk you through it step by step. Great for quick questions.

What I help with

Phones and tabletsiPhone, iPad, and Android: settings, apps, texts, and making things bigger and easier to read.
EmailSetting it up, cleaning out the inbox, and sending photos and attachments.
Scams and staying safeSpotting fake emails, texts, and calls, and what to do if something doesn't look right.
Video callsGoogle Meet, FaceTime, and Zoom, so you can see family and join appointments.
PhotosGetting pictures off your phone, backing them up, and sharing them with family.
Passwords and accountsGetting back into locked accounts and keeping your passwords organized.
Wi-Fi and printersGetting connected and getting that printer to actually print.
New computers and devicesSetting up something new and moving your things over from the old one.
AI tools, explained simplyWhat ChatGPT and Claude are, and how they can help with everyday things like letters and questions.
Online servicesOnline banking, doctor portals, streaming TV, and shopping, set up so you can use them yourself.

How I work

At your paceI explain things step by step and write down the steps for you to keep.

You stay in controlYou type your own passwords. I never need your bank or card details.

Plain EnglishNo jargon, and no making you feel silly for asking.

Get in touch

Call, text, or email me with what's giving you trouble, and we'll find a time that works.

NeighborhoodInner Richmond, San Francisco